You will be prompted to make payment by the following methods:

• Credit Card – payments are securely processed.
• Bank Transfer – you will receive an invoice by email with our bank details and we will dispatch your order within 24hours of your payment clearing.
• Payflex – allows you to pay in 4 payments over a 6-week period.
• Reward Points – (still to be approved) you can pay with points earned from previous purchases and referring friends.
• Gift Voucher – you can pay using a Futurethis Gift Voucher.

Orders can be couriered to most South African addresses, via The Courier Guy, Primetime Express or PostNet. You can also click to collect free of charge, from one of our Futurethis Offices.

No, we don’t; however; you are welcome to arrange collection and shipping of your products to area’s outside of South Africa.You would need to click on the option ‘Collect from a Futurethis Office’ and let us know where you will be collecting your parcel from.

Courier delivery takes 1 to 5 working days depending on the order’s destination.We always aim to get your parcel to you within 3 working days.

Monday to Friday between 9am and 5pm. There are no deliveries on weekends or public holidays.

We work incredibly hard to avoid late deliveries, but from time-to-time things get the better of us. We will let you know should something unforeseen happen that could delay the delivery of your parcel. Please communicate with us if you feel delivery is taking too long. Our landline is 0860 01 80 22 and our e-mail is info@futurethis.co.za.

Free delivery for orders over R1,000 otherwise there is a minimal delivery charge of R75.

Please take pictures of the damaged goods and get as much information as you can from the courier if they are still around. Next you need to contact us on 0860 01 80 22 and speak to either Nathalie or Nadia or e-mail us on info@futurethis.co.za to let us know what happened.

You are welcome to return any good purchased within 7 days of receiving the item.

Unfortunately, we can only accept goods for return that are still in their original and unopened packaging. You will have to pay to have the item couriered or posted back to us, but as soon as we receive it, we will issue you a credit note. Our policy is to deduct a 20% handling fee from the original price, but unless a lot of administration has been necessary to get the item back, we usually turn a blind eye to this.

Refunds are dealt with on a case-by-case basis and are generally processed within 3 working days.

If you need some assistance, please contact us on 0860 01 80 22 or info@futurethis.co.za.We are here for you!

Our gift vouchers are listed under our Gift Vouchers category.

Fill out the necessary information and once your order has been paid for, an email with your message and the gift voucher code and amount will automatically be emailed to the recipient. You also have the option to download the voucher after purchase to save or to print.

You will be emailed a unique code when a gift voucher has been purchased for you. When checking out after you have made your product choices, you must input your voucher code received in the Coupon field and apply this to your order. The amount of your voucher will be deducted from your total purchase amount.

Dr. med. Erich Schulte, founder of QMS Medicosmetics, is acknowledged and respected as leading specialist in skincare. For over 30 years he has been transforming the world of skincare; his innovative achievements are the foundation of QMS Medicosmetics scientifically advanced skincare products and spa treatments.

With our rebranding we have significantly reduced the amount of packaging that we use by up to 50% for some products. We have moved away from secondary excessive packaging, like polystyrene and made our cartons FSC (Forest Stewardship Council) and smaller so that they fit the exact size of our bottles, jars & tubes.

We are also contributing to ‘Der Grüne Punkt‘, a German scheme which supports the costs of material recycling and improving sustainability of product packaging.

Yes, all products and facial treatments are suitable for pregnancy and breastfeeding. Even the Collagen Intravital Plus Nutricosmetic supplement in is highly recommended for pregnancy. Enquire about specialized facials for pregnant ladies.

Research-led collagen enhancing technology. The range boasts award-winning, clinically proven collagen serums suitable for all skin types. QMS also specialize in the field of high-tech delivery systems to enhance the efficacy of active ingredients introduced into the skin. This means, all products are designed for fast and safe results.

QMS is well known for the instant results and the glow it imparts into the skin. The skin will immediately look and feel different after only one facial.

The Collagen System is clinically proven to improve the visible reduction in signs in overall aging by 42% after only 12 weeks!

A good estimation for long lasting skin improvements could be between 1 – 3 months. It is important to remember that all skins are different with many factors influencing the skin condition. We recommend a consultation for more in-depth discussion on what you can expect to achieve.

Absolutely not!Under the EU regulation 1223/2009 animal testing has been banned on cosmetics products and their ingredients. QMS are in full support of this regulation and do not test on animals.

QMS is not formulated to be vegan friendly however a list of vegan-friendly products is available on request. Please e-mail us at info@futurethis.co.za or call us on 0860 01 80 22.

Yes, growth factors are found in the Collagen Recovery Day & Night Cream especially formulated for menopausal skin. Growth factors are natural proteins produced by the skin cells that allow for the repair, regeneration, and renewal of the skin. Growth factors in products are great for aging and damaged skins when they become necessary for the skin to make new collagen and elastin to improve signs of aging. Without growth factors, no regeneration can take place.

This innovative moisturizer’s growth factors mimic the lost essential nutrients necessary for the skin’s nutrition, regeneration and repair during menopause.

Furthermore, Day Collagen, Night Collagen Serums, Day Collagen Sensitive and Night Collagen Sensitive serums, Intensive Eye Care Day & Night Eye Cream and Advanced Cellular Alpine Day & Night Eye Cream contain the highly effective Matrixyl 3000 that stimulate and attract growth factors It has been clinically proven to dramatically improve look of fine lines and wrinkles, increase moisturization, skin texture and elasticity.

A list of stockists can be found on our website. Click on the ‘stockist‘ tab and select your region for a variety of options in your area. Alternatively, you can e-mail us at info@futurethis.co.za or on 0860 01 80 22.

Please contact us at info@futurethis.co.za for a recommendation or to schedule a telephonic consultation with one of our skin care professionals.

Yes, we see some of the best results on African skins.

• Deep Gentle Cleanser Cleansing Lotion
• Collagen System Sensitive 3-Step Routine Set
• Day Collagen Sensitive Serum
• Night Collagen Sensitive Serum
• Active Exfoliant 7% Sensitive Resurfacing Fluid
• Redness Relief Complex Day & Night Serum
• Collagen Intravital Plus
• Cellular Sun Shield SPF50+ Pa++++ Sunscreen Lotion

If your skin is hypersensitive or you suffer from an inflammatory skin condition, we recommend you contact us for a consultation.

Start by investing in the basic home care products that include cleanser, toner and a moisturizer. Have a look in our online store for products suitable for your skin. If you are unsure of your skin type you can e-mail us on info@futurethis.co.za to schedule a free skin consultation and advice.

Pigmentation is a complex skin concern affecting many South Africans. These are our top picks for pigmented skins:

• Even Tone Day & Night Serum
• Cellular Sun Shield SPF50+ Pa++++ Sunscreen Lotion
• Active Exfoliant Resurfacing Fluid
• Collagen Intravital Plus

We recommend a consultation with a skin care expert. You are welcome to contact us at info@futurethis.co.za to schedule your telephonic consultation.

Active Glow SPF15 Tinted Day Cream is a popular tinted day moisturizer with a SPF15 which is suitable for daily use. The light tint in the formulation helps to hide blemishes while imparting a beautiful healthy glow.

For maximum protection when you are out and about, we recommend the Cellular Sun Shield SPF50+ PA++++ Sunscreen Lotion. This innovative advanced sunscreen not only protects the skin from the harmful effects of UVA & UVB but also has multiple an anti-aging benefits while boosting the skin’s immune system and encouraging even skin pigmentation.

Team Dr Joseph was founded in 1986 by Dr Joseph in South Tyrol, Italy. It was a sports accident that prompted him to look for holistic answers, functional formulations, and natural treatment methods. He found what he was looking for in the world of herbs, plants, and unique combinations of functional ingredients. His inexhaustible curiosity and passionate research work and a deep, comprehensive understanding of plants’ fascinating world make Dr. Joseph a pioneer in the industry. What he developed over 30 years ago out of a personal need is today an established natural cosmetics manufacturer and SPA professional partner in the second generation.

Yes, the full home care range is safe to use. Facial treatments during the first 3 months must be avoided because some essential oils are unsafe to use during pregnancy. If you’d like more information on this please contact us by e-mail on info@futurethis.co.za or on 0860 01 80 22.

We use state-of-the-art micro-technologies to refine nature’s effective forces and make them available for people and their skin. And so, two worlds meet in our products: folk medicine meets the latest scientific findings, the purest substances meet the finest technology, the ingenuity of nature meets highly developed know-how. For us, quality means combining these two worlds into highly effective products with respect for the natural balance of the skin.

Results will be seen and felt after only one treatment. To ensure facial results last long, the therapist will recommend suitable home care options to compliment the individual skin’s priorities. Team Dr Joseph specialized facial treatments deliver the ultimate multi-sensory relaxation experience.

Home care products also deliver results fast – due to the micro-technologies in the formulations. A good estimation for long lasting skin improvements could be between 1 – 3 months.

It is important to remember that all skins are different with many factors influencing the skin condition. We recommend a consultation for more in-depth discussion on what you can expect to achieve.

Yes, it carries the ICEA certification. As certified organic natural cosmetics, we are always subject to strict quality control and are committed to an environmentally friendly production and manufacturing process.

Absolutely not. Team Dr Joseph is certified by ICEA. This certification guarantees that the ingredients are free of genetic engineering, resource-friendly, and obtained under fair working conditions.

Team Dr Joseph is vegan friendly. Apart from 2 products that contains propolis and beeswax, the range is free from any animal derived ingredients and no animal testing. We would also like to add that the beeswax and propolis is obtained from sustainable sources while they also have therapeutic benefits to the skin.

Yes, as part of the ICEA certification, this is a requirement.

A list of stockists can be found on our website. Click on ‘stockist‘ for a salon or spa near you. Alternatively, you can get in touch with us by e-mail at info@futurethis.co.za or on 0860 01 80 22.

Please contact us via info@futurethis.co.za for a recommendation and we can call you back for a telephonic consultation with one of our Team Dr Joseph Professionals.

Yes, we see some of the best results on African skins.

Sensitive skins love Team Dr Joseph due to the gently yet potent healing powers of natural ingredients. The formulations are free from harsh chemicals and potential irritants.

The entire Calming Range is suitable for sensitivity with redness and irritation. Sensitive skins can also use Gentle Clarifying Enzyme Peel to gently slough off dull dead skin cells. Your Daily High Protection Sun Cream SPF30 is also suitable for sensitive skins without any irritation.

Start by investing in the basic home care products that include cleanser, toner and a moisturizer. Team Dr Joseph will have a product that is right for your skin type.

Have a look in our online store by selecting the range that you mostly associate your skin with. If you are unsure of your skin type, we are here to help with a free skin consultation and advice. Contact us on info@futurethis.co.za or on 0860 01 80 22.

Your Daily High Protection Sun Cream SPF30 is a natural formulation, is super lightweight and suitable for all skin types – including sensitive skins. The application is smooth and absorbs quickly with no greasy feeling or grey skin tone afterwards. It protects the skin from the full range of the light spectrum, making it a superior selection. It contains highly effective botanical ingredients that helps to protect the skin against environmental damage and aging.

As you move into early adulthood, your hormones and lifestyle will change and this will affect your skin. Learning good skin habits early on will help you maintain the health of your skin and stay looking good. Why have bad skin if good skin is achievable? #itsyourrite

RITES Skin Solution have been specially formulated for young skins. It is affordable, simple, effective, and safe. All the products are formulated for the skin issues teens and tweens experience as the body grows and changes.

Furthermore, it is our passion to educate the youth about their skins; teaching them how to be responsible for their own skins instead of quick fixes that eventually leads to disappointment. We want teens to be comfortable with who they are and how they look – not to strive for unrealistic perfection.

Yes, RITES products are free from animal derived ingredients and do not test on animals. We believe in the “RITES” of all living beings and treating all with equal respect.

No, this is a guilt free skin care range!

Yes, we want to provide solutions that are science backed and safe.

The range is simple and straightforward. No need to go through a gazillion options. All products are suitable for youthful skins. If you have no products, start by cleansing, toning and applying a day and night cream every day.

This is why we designed the toner as wipes. Pop them into your sports bag and wipe that sweat and bacteria away off right away!