Terms & Conditions

PRIVACY POLICY AND TERMS & CONDITIONS ISSUED AUGUST 2013

Welcome to the “www.futurethis.co.za” website (the “Website”) Terms and Conditions. Futurethis Consultancy (Pty) Ltd. (“Futurethis Consultancy (Pty) Ltd”, “we”, “us” or “our”) provides the services available on the Website. Your use of this Website is governed by these Terms and Conditions set out below. By using any part of this Website, completing your customer registration with us and/or placing an order on the Website you agree to be bound by the Terms and Conditions. These terms and conditions are applicable to the supply of products sold by “Futurethis Consultancy (Pty) Ltd”, hereafter referred to as “the Seller”, as to the buyer hereafter referred to as the “Customer.”

These Terms and Conditions and your use of the website are governed by South African Law and you agree to submit the non-exclusive jurisdiction of the South Africa Court. This does not affect your non-excludable statutory rights.

USE OF THE WEBSITE

ABOUT FUTURETHIS CONSULTANCY (PTY) LTD
Futurethis Consultancy (Pty) Ltd is the supplier of the goods, specifically QMS Medicosmetics, Team Dr Joseph, Skin689, Skinny Green Coffee and our address is Oxford Manor, 21 Chaplin Road, Illovo, South Africa. Company registration number: 2006/022192/07. VAT registration number: 4120253283.

You may only use this site to browse the content, make legitimate purchase of services and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase of service. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws

ELIGIBILITY

To be eligible to purchase goods on this Website and to lawfully enter into and form contracts on this Website under South African law you must:
a. be aged 18 or older; and
b. register to use the Website; and
c. be the holder of a valid debit/credit card.
You warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects. If your personal information changes then please notify us by contacting Customer Services on the following number (open 9.00am to 5.00pm, Monday to Friday) +27 86 001 8022 (ELIGIBILITY) or email info@futurethis.co.za. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

PRIVACY

Please review our Privacy Policy [See clause 10], which explains our use of information you provide via the Website, so that you may understand our privacy practices.

LANGUAGE

This contract shall be concluded in English.

1. PRICE

1.1. All prices are quoted in South African Rand (ZAR) and are inclusive of VAT (as may be prescribed by law from time to time), unless otherwise specified.
1.2. Postage and packing prices for delivery within South Africa will incur a charge as displayed on final online invoice. Prices quoted on Website are all inclusive unless otherwise stated. At this stage any delivery outside of South Africa will be quoted separately and will not been transacted as part of the Website.

2. PAYMENT
2.1. Online payment will be provided in a secure environment hosted by VCS (Virtual Card Services). Payments must be made in South African Rand and by one of the following credit card payment methods, Mastercard, Visa, Diners & Amex

3. DISCLAIMER OF WARRANTY
The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement. The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents. The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

4. PASSING OF PROPERTY
Futurethis Consultancy (Pty) Ltd shall retain ownership of the goods until full payment has been made by the customer and the funds have been cleared.

5. PASSING OF RISK
The risk in the goods shall pass to the Customer on delivery, as defined in clause 6.3 below.

6. DELIVERY
6.1. We will deliver the goods in accordance with the delivery option selected by you during the order process and only within South Africa borders.
6.2. Any delivery timescales quoted to you are indicative only. Futurethis Consultancy (Pty) Ltd bears no risk once an order has left its trading premises.
6.3. Where goods have been received damaged, a refund/exchange application will only be acknowledged if the goods are returned together with their original packaging within 7 days of receipt to: Futurethis Consultancy (Pty) Ltd, Oxford Manor, 21 Chaplin Road, Illovo, South Africa. Where the goods are signed for, the customer bears the risk once the goods are signed for. If a customer believes that a parcel has been tampered with, it is their responsibility to refuse to sign for the goods.

7. ACCEPTANCE
The Customer shall inspect the goods within a reasonable time after their receipt and shall be deemed to have accepted the goods unless within 7 days after their receipt the Customer shall have notified the seller that the goods are rejected. (This does not however affect the customer’s statutory rights). If no such action has been taken, Futurethis Consultancy (Pty) Ltd shall consider the products being as described, of satisfactory quality and fit for their purposes, and may not accept any reject at a later date.

8. RETURN PROCEDURE
8.1. If the goods are to be rejected in the time limit set in clause 7 above, the Customer shall comply with the return procedure as defined in clause 8.2, below. Futurethis Consultancy (Pty) Ltd will not accept any returned goods should the return not follow the aforementioned return procedure.
8.2. The Customer must send all returns within 7 days of receipt to: Futurethis Consultancy (Pty) Ltd, Oxford Manor, 21 Chaplin Road, Illovo, South Africa. It is advisable that a certificate of posting is obtained.
8.3. In cases where the rejection of the goods is due to a defect or discrepancy in the order, the Customer is entitled to a full refund or replacement. The faulty or damaged product must be returned to Futurethis Consultancy (Pty) Ltd before the refund or replacement can be issued.
8.4. In cases where the rejection is due to an incorrect order from the Customer or to dissatisfaction, the Customer is entitled to a partial refund (full refund less postage, where standard post & packaging will be charged at R200.00) only. Goods must be returned to Futurethis Consultancy (Pty) Ltd before the partial refund can be issued. When returning items you are strongly advised to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.

9. CANCELLATIONS
9.1. Cancellations are only accepted if the Customer complies with the following cancellation procedure and before the order has been dispatched. If the order has been dispatched prior to the cancellation, the return procedure as defined in clause 8.2 above will apply. If the procedure is not respected, the order will be considered valid and the Customer will remain liable for the full payment.
9.2. Cancellations can be made with Futurethis Consultancy (Pty) Ltd at Customer Services on +27 86 001 8022 or via email to info@futurethis.co.za. If the goods have already been dispatched, Futurethis Consultancy (Pt) Ltd cannot refund any monies spent on postage & packaging. (clause 8.2 & 8.4)

10. PRIVACY POLICY
Any information passed through to Futurethis Consultancy (Pty) Ltd is managed in accordance with South African law and is passed through a secure connection on the internet using Secure Socket Layer technology at 128bit encryption (where browsers will allow). If a customer wishes for their information to be removed from our database, this should be requested in writing to Futurethis Consultancy (Pty) Ltd, Oxford Manor, 21 Chaplin Road, Illovo, South Africa or to info@futurethis.co.za. Please note, credit card details are not retained. The only information stored is a customer’s transaction history, name, address & e-mail address.

11. ACCURACY OF INFORMATION
We attempt to be as accurate as possible when describing products on the Website; however, to the extent permitted by applicable law, we do not warrant that product descriptions, colours or other content available on the Website are accurate, complete, reliable, current, or error-free.

12. INTELLECTUAL PROPERTY
All content available on the Website, including, but not limited to, text, graphics, logos, images, and data compilations, and the compilation thereof (the “Content”) is the property of QMS Medicosmetics/Descomed Limited, Team Dr Joseph, Skin689, Skinny Green Coffee , our affiliates, our partners or our licensors, and is protected by international copyright laws.

13. INTERNATIONAL CUSTOMER
Customers from outside South Africa must contact info@futurethis.co.za to make alternate arrangements for product ordering & delivery as additional costs will apply. All other terms and conditions apply.

14. LAW
These terms and conditions are governed and shall be interpreted in accordance with South African Law. Any person attempting to make fraudulent credit card transactions will be prosecuted with no exception.

15. COMPLAINTS
If you wish to complain about any matter in respect of the goods please contact Customer Services on the following number (open 9.00am – 5.00pm, Monday to Friday) +27 86 001 8022 or email info@futurethis.co.za.

16. THIRD PARTY LINKS
Futurethis Consultancy (Pty) Ltd will not be responsible nor liable for your use of any other websites which may be accessed via links within this website. Futurethis Consultancy (Pty) Ltd does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Futurethis Consultancy (Pty) Ltd.

17. GENERAL
17.1. While Futurethis Consultancy (Pty) Ltd uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Futurethis Consultancy (Pty) Ltd will not be responsible for any errors or omissions or for the results arising from the use of such information.
17.2. While Futurethis Consultancy (Pty) Ltd takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
17.3. The entire liability of Futurethis Consultancy (Pty) Ltd, under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

Company Registration Number 2006/022192/07
VAT Registration Number 4120253283
Company Director: Renate Klass
Company Secretary: Renate Klass